From private parties to full-scale galas, our AI-powered assistant handles bookings, inquiries, and event details 24/7—so you and your team can focus on flawless execution. ~Virtual Business Loft
Missed calls and delayed responses cost you business. Our intelligent virtual assistant never sleeps. It handles phone calls, web chats, and lead capture 24/7—so your guests get answers instantly, even when your team is off the clock.
We build your AI assistant to reflect your brand, your voice, and your offerings. Whether you offer 5 rooms or 15, live entertainment, plated dinners or buffet service, our system speaks fluently about your deposit policies, service limits, availability, and more—just like your best team member would.
Our AI assistant can:
✔️ Answer multiple calls at once
✔️ Share pricing and event options
✔️ Capture lead information instantly
✔️ Confirm guest details before handoff
✔️ Trigger workflows and calendar bookings inside CRM
All without hiring extra staff
Whether you’re managing a banquet hall, event space, or full-service food venue, our solution is built to work with your workflow. We support:
Room and date availability inquiries
Ticket inquiries
Custom service explanations (catering, bar, décor, etc.)
Deposit and payment instructions
Event package breakdowns
Appointment and tour bookings
Automated follow-ups via text or email
Voice AI answering (custom greeting + logic)
Website chat widget
Text/SMS follow-up capabilities
Lead capture forms + event inquiry flow
Monthly optimization + reporting
If a caller or site visitor needs more help, your AI assistant captures all their details and notifies your team automatically. You stay in control, without having to monitor the phone 24/7.
Caught an amazing live show at The Venue! VIP perks were top-notch. Definitely worth the splurge for the backstage experience. Highly recommend!
Been to plenty of venues, but The Venue nails it with top-notch VIP treatment and diverse event spaces. Perfect for any gig or private bash.
Tried the food and drinks at The Venue last night. Surprisingly gourmet choices for a concert spot. The seasonal cocktails were a nice touch. Worth a visit.
FAQs
What exactly does the AI assistant do for my venue?
The AI assistant answers calls, chats with website visitors, books event inquiries, shares room availability, explains pricing and packages, collects guest details, and routes important messages—24/7.
Can the AI really answer questions about our rooms and services?
Yes! The assistant is fully customizable. It can provide room capacities, available services (like catering or DJ packages), deposit rules, and more—just like a front desk team member would..
Can it take payments or deposits?
If you like, AI can guide clients through payment instructions or direct them to your payment portal. It won’t process transactions directly, but it can handle everything up to that point.
Will my clients know they’re speaking to an AI?
Only if you want them to. The voice and web assistant can be branded as your venue’s “virtual concierge” or “event assistant,” offering a professional, natural conversation experience.
What if we host multiple types of events with different rules?
The assistant can be trained with different responses based on event type, room selection, or date. It’s built to be as flexible as your business.
What happens if a question comes in that the AI can’t answer?
The assistant will collect the caller’s name, contact info, and question, then notify your team by email or text for fast follow-up.